Terms and Conditions

Rosevears.co.uk website terms and conditions for use. These apply to the use of this Website, and you agree to be bound by the terms and conditions set out below. This site is owned and operated by Rosevears Furnishers Limited Registered in England No. 4283175 V.A.T. No. 132 1987 74

Rosevears Furnishers website is constantly being updated and approved, to allow for this it may occasionally contain inaccuracies with regards to content. If notified we will correct them as soon as possible.

Anti-viral software
Rosevears Furnishers, whilst trying to ensure that our website is free from any malicious content cannot guarantee this and so recommend that users of it protect themselves with the necessary up-to-date anti-virus software. Rosevears Furnishers will not be liable for any damage to your computer from using our website

Rosevears Furnishers have taken care to make sure the content of this website is current, however, especially in the case of clearance items, this may not be accurate. We endeavour to remove sold items as soon as possible and to correct changes in manufacturers offerings.

Before placing an order with Rosevears Furnishers please consider whether there will be any complications in access and that you checked the size of the furniture in your room. Upon ordering Rosevears Furnishers will require a minimum 20% deposit for standard items and 50% for bespoke. Upon receiving the deposit you will have entered into a legally binding contract with us but your statutory rights are unaffected.

On ordering Rosevears Furnishers will inform you of the likely delivery time from the manufacturer. Please be aware that this is outside of our control and can be subject to delay. Once we have received your goods Rosevears Furnishers will contact you and arrange a mutually convenient day for delivery. We can offer morning or afternoon delivery. Please note that we delivery free throughout Cornwall (excluding the Isles of Scilly) and Plymouth. We offer free delivery to the docks at Penzance for Isles of Scilly customers. Our delivery team will unpack and install your furniture and remove any packaging materials that be present. Rosevears Furnishers Ltd have a strict environmental policy and all packaging that can be recycled is. Please remember it is your responsibility to ensure that access to the delivery area is easy and Rosevears Furnishers will not be held liable for any damage caused by failure to ensure this.

Rosevears Furnishers accept payment by cash, credit and debit card (excluding American Express), cheque or BACS. Please note all balances must be paid in full before the day of delivery.

If you wish to cancel your legally binding contract with us please contact us at the earliest possible moment. If your order is being made specifically for you then it may not be possible to cancel it with the supplier in which case we reserve the right to use any deposit towards the restocking and administration costs.

Please note that due to their nature all pillows and mattresses will be deemed as having been used if opened from their packaging. This does not affect your consumer rights and any complaints due to manufacturing quality will be investigated and remedied as necessary. Rosevears Furnishers Ltd do not send goods out on approval and it is the consumers responsibility to choose their purchases. Whilst Rosevears Furnishers Ltd endeavour to provide all necessary and fitting advice it is the final choice of the customer to make any purchase.

If a refund is necessary Rosevears Furnishers will pay this, in the same manner that the original purchase was made, within 14 days.

Manufacturers guarantees tend to vary in duration but Rosevears Furnishers ltd will cover any purchase against manufacturing defects for a period of 12 months from date of delivery. Please note that this guarantee does not apply to goods delivery outside of the United Kingdom.

Intellectual Property
Please note that all images and content on this website belong to Rosevears Furnishers Ltd and cannot be used by third parties without written permission.

Miscellaneous Provisions
The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract. Our products are chosen on the basis that they will be used for domestic use. If you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Where you decide to use the products in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.

Rosevears Furnishers Ltd shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.

You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party.

If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.